Last updated: 21/12/2025
Superhero Coaching (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and communicate with us via email, phone, or SMS.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Appointment and booking information
Any other information you submit through our forms or communications
We may also automatically collect certain technical information, such as IP address, browser type, device information, and website usage data through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Send appointment confirmations, reminders, and follow-up communications
Respond to inquiries and provide customer support
Improve our services and website
Comply with legal and regulatory requirements
3. SMS Messaging & Consent
If you provide your phone number, you may receive SMS messages from Superhero Coaching related to your appointments or services.
By submitting your phone number, you expressly consent to receive SMS messages from us.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly.
We do not send SMS messages without user consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
Service providers and platforms used to operate our business (e.g., scheduling, CRM, messaging services)
Legal or regulatory authorities if required by law
All third parties are required to protect your information and use it only for the purposes outlined in this policy.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your information
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Superhero Coaching
Email: [email protected]
Website: superherocoaching.com